Terms and Conditions

This Terms of Use Agreement (“Agreement”) governs your use of the website and services offered by Scorp Agency (“we”, “us”, or “our”), located at [Website URL]. By accessing or using our services, you signify your acknowledgment and acceptance of the terms and conditions set forth in this document and our Privacy Policy, which details our practices concerning the handling of your personal information.

1. Acceptance of Terms

By accessing, browsing, or using the Scorp Agency website and services, you acknowledge that you have read, understood, and agree to be bound by this Agreement. This Agreement comes into effect on your first use of our services and supersedes any prior agreements between you and Scorp Agency. Before creating an account, it is crucial that you review these terms thoroughly.

2. Comprehensive Description of Services

Scorp Agency specializes in offering a broad spectrum of digital solutions, including but not limited to:

• Custom WordPress website development tailored to your specific needs.
• Website speed optimization to improve user experience and search engine rankings.
• Professional malware removal services to secure your site from malicious attacks.
• Ongoing maintenance and hosting services to ensure your website’s performance and reliability.

Please note that access to our website may occasionally be interrupted or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We reserve the right to modify, suspend, or discontinue any aspect of our services at our discretion without notice.

3. Payment, Pricing, and Taxes

Services provided by Scorp Agency are payable via credit card through Stripe or direct bank transfer. Clients are responsible for making timely payments with valid payment methods. Prices are subject to change without prior notice, and applicable taxes based on the client’s location will be added to the invoiced amounts.

4. Account Registration, Data Accuracy, and Privacy

To access certain services, registration and the creation of an account are required. It is your responsibility to ensure that all information provided during registration is current, complete, and accurate. We are committed to maintaining the confidentiality of your information in line with our Privacy Policy.

5. Fair Use Policy for “Unlimited” Services

While some of our services are advertised as “unlimited,” they are nevertheless subject to a fair use policy. This policy is designed to prevent abuse and ensure service availability for all clients. Scorp Agency reserves the right to limit or suspend services for users who engage in unreasonable usage patterns.

6. User Conduct and Content

All users of the Scorp Agency site must comply with all applicable laws and regulations. Content uploaded or shared through our services must not infringe on any rights, be defamatory, obscene, threatening, or otherwise harmful. We reserve the right to remove any content that violates these standards.

7. Third-Party Sites

Our website may contain links to third-party websites for your convenience. Scorp Agency is not responsible for the content, accuracy, or opinions expressed on such websites, and inclusion of any linked website does not imply approval or endorsement by Scorp Agency.

8. Intellectual Property Rights

All materials, including but not limited to text, graphics, logos, and software, are the property of Scorp Agency or its content suppliers and are protected by intellectual property laws. Unauthorized use of our content is strictly prohibited.

9. No Warranties

Scorp Agency provides its services on an “AS IS” and “AS AVAILABLE” basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow the disclaimer of implied warranties, so this provision may not apply to you.

10. Limitation of Liability

In no event shall Scorp Agency, its officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising out of or in connection with your use of our website or services. This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Scorp Agency has been advised of the possibility of such damage.

11. Indemnification

You agree to indemnify, defend, and hold harmless Scorp Agency, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

12. Account Security

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Sharing, selling, or otherwise transferring your account is strictly prohibited.

13. Promotions and Advertisements

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through our services are solely between you and such advertiser. Scorp Agency shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on our services.

14. International Use and Compliance

Although accessible worldwide, Scorp Agency makes no representation that materials on the website are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited. Users who choose to access the website from other locations do so on their own initiative and are responsible for compliance with local laws.

15. Termination of Use

Scorp Agency reserves the right to terminate or suspend your access to our services without prior notice for any breach of this Agreement. Upon termination, you must cease all use of the services, and any rights granted to you under this Agreement will immediately cease.

16. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Wyoming, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Sheridan County, Wyoming, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.

17. Notice

All notices to Scorp Agency must be sent via email to info@scorpagency.com. We will send notices to you at the email address you provide to us.

18. Modification of Agreement

No modification of this Agreement shall be effective unless it is authored by Scorp Agency or its affiliates, or unless it is physically signed in blue ink by a Scorp Agency officer. Any purported modification effected by telephonic or email communication shall not be valid.

19. Development and Support

Support requests must be made through our designated help desk at support@scorpagency.com. Development services are billed at an hourly rate of $120. Specific terms and conditions may apply to such services, which will be outlined in a separate agreement.

20. Subscription Plans and Commitment

Our maintenance subscription plans are offered with a minimum commitment period of six months. Details of what is included in these plans and the terms of service will be provided at the time of subscription.

21. Refund Policy

Scorp Agency provides a refund policy for certain services under specific conditions. Details of the refund policy are available on our website or upon request.

22. Miscellaneous

This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties. Scorp Agency shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Scorp Agency’s reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation.

23. Contact Us

For further information or to contact us with questions, concerns, or feedback, please email us at info@scorpagency.com. Our physical mailing address is 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801.