Our malware removal services are designed to help you secure your website and eliminate any malicious software. To get started with our malware removal plan, follow these steps:

• Select a malware removal plan that suits your needs.
• Upon enrollment, you will receive a welcome email with instructions on securely sharing your website access details with our team.
• Coordinate with us to initiate the malware scanning and removal process.

When you enroll in our malware removal plans, you will receive a welcome email containing instructions. Respond to this email securely, providing your website credentials. For added security, our onboarding email will guide you to use a self-destructing link, ensuring that only our team has access to your login information.

Yes, we offer malware removal services for WooCommerce websites. Whether your site features e-commerce functionality or other advanced features, our experts are equipped to eliminate malware and enhance the security and performance of your website.

No, your choice of hosting provider does not affect our malware removal services. We will effectively remove malware from your website regardless of your hosting setup.

No worries! We can handle the removal of malware from one or multiple websites. Each website is considered individually, and you will need a separate plan for each site.  If your situation is unique, reach out to us, and we can craft a custom plan tailored to your needs.

Certainly! You can find our phone contact details on our contact page.

For web hosting concerns, we’re here for you 24/7, reachable via phone or chat. For non-hosting matters, our support operates from 8am-4pm MST, Monday through Friday. Interestingly, we seldom receive many WordPress maintenance support inquiries. This is because our sites usually operate seamlessly at peak performance, allowing our clients to focus on their businesses rather than spending time on support requests.